Haenim
Haenim Sterilizer machine is entitled to 1-year manufacturer’s warranty.
Haenim Sterilizer LED light bulb is entitled to 2-years manufacturer’s warranty.
Tel: (852) 23480433
CuboAi
CuboAi Plus Smart Baby Monitor is entitled to 1-year manufacturer’s warranty. You can contact CuboAi CS during the warranty period [CuboAi personnel can be contacted in the CuboAi App (Settings → Private message customer service)]
E-mail:support@cuboai.com
Stokke®
The following products entitle to 2-years manufacturer's warranty.
- JetKids by Stokke®
- Stokke® Flexi Bath
- Stokke® Limas Carrier
- Stokke® MuTable™ V1
- Stokke® MuTable™ V2 (Extend to 3-years warranty by registration)
- Stokke® Snoozi™ Bassinet Bed(Extend to 3-years warranty by registration)
The following products entitle to 3-years
- Stokke® Yoga™
*You can extend the warranty of some product by registration.
>Registration<
Caraz
Customers who purchase a Caraz Baby Room from your store will enjoy a 1-year free door lock replacement service. If the door lock malfunctions within one year of use, we will provide up to 2 free replacements. (Terms and conditions apply.)
*After registration, damaged door locks can be replaced free of charge
>Registration<
Swandoo
About Swandoo Warranty：
-By registering your product online you can extend your product warranty(Online registration is required within 3 months from the date of purchase.)
>Registration<
Manufacturing and material defects(except soft parts)：
-Before registration, 2 years
-After registration, 8 years
Textiles (Fabrics)：
-Before registration, 1years
-After registration, 3 years
Ridesafer
-Before registration, 1years
-After registration, 3 years
*Products can extend the warranty period after registration
>Registration<
UPPAbaby®
The following products entitle to 2-years manufacturer's warranty.
- UPPAbaby - Remi Playard
Waldmann
The following products entitle to 2-years manufacturer's warranty.
- Waldmann - Cidoo Free-Standing Luminaire
The following products entitle to 20-years manufacturer's warranty.
- Waldmann - Lavigo D Free-Standing Luminaire
- Waldmann - Lavigo VTL Free-Standing Luminaire(Automatic induction)
- Waldmann - Lavigo R - Standing Luminaire(Automatic induction)
Yamatoya
The following products entitle to 1-years manufacturer's warranty.
-Yamatoya - Buono 3 Book Wagon
-Yamatoya - Buono 3 kids desk & chair
-Yamatoya - Norsta 3 Bookshelf
-Yamatoya - Norsta 3 Kids Desk
-Yamatoya - Norsta 3 Chair
-Yamatoya - Norsta 3 Toy Box
Hoppl
The following products entitle to 1-years manufacturer's warranty.
-Hoppl - Colo Colo Chair & Desk
-Hoppl - Bed cot
-Hoppl - bebed play circle
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For the following brands, please contact :
Beaba
Tel: (852) 36902590
Britax
Tel: (852) 39564091
Babybjorn
(852) 3184-0660
Joolz
You can enjoy a 10-years transferable warranty (with original proof of purchase) by register in Joolz website within 6 months of purchase.
>Registration<
Nuna
Customers have to register for warranty within 14 days of purchase. The registration form will be attached on the box in QR code format.
>TRVL™ <
>Other products<
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In the case of any dispute, the decision of Jakewell shall be final.
For enquiries, please contact our dedicated Customer Services team: (Mon-Fri 10am – 5pm, non-public holidays)
Email: info@jakewell.com.hk
Whatsapp: 66889320
(Updated on March 205)
